Culture-The key to a Company’s Long-Term Success (LTS).
Undoubtedly, Culture is the backbone of any world class organization. It is the way People (Who) do things and Why-termed the Who and Why. Peter Drucker said, Culture will eat strategy up for breakfast. Culture helps in achieving strategies and not the enemy of strategy.
This teaching will help achieve how culture can be used as a competitive advantage.
The ultimate objective of Customer centric service company like yours will be to inculcate and embed Culture that is People and Relationship focused.
The Training Content is as below:
- Workplace environment- the Sane Place for Creativity and Serenity.
- Having Employee Rowing the Oars in the same direction.
- Maximizing your defined and unique company identity.
- Maximizing the Vibrant and efficacious nature of your brand.
- Having that Paradigm shift that sets you apart.
Culture is the heart of any organization and employee can heartily follow through the tone set for them.
WORKPLACE EXCELLENCE.
Excellence (according to Aristotle) is not an act but a habit. This last module is will be looking at those habits that can make or mar or professionalism, the act of operational excellence and the act of carrying out the day’s activities effectively and efficiently.
This session will be the wrap of all sessions and it will be with focus on “Living the Professional Culture”. It will highlight training on:
- Self-Leadership.
- Time Management
- Business Etiquette and Civility.
The training objectives are:
To Master the act of Focus and the act of Managing the day’s activities effectively.
- Learning on Time Management.
- Learnings on interacting with difficult people
- Knowledge on the cost and benefit of uncivil/civil act.
Appreciating and Maintaining the Professional Brand that connects